• Orders & Support

    Have a question about your order or need help finding the perfect size?
    Our team is here Monday through Friday, 8am–6pm EST, and typically responds
    within one business day. Reach out anytime — we love hearing from our
    Toodleroos families.

  • Shipping & Returns

    Orders are printed and shipped within 1-2 business days, with free shipping
    on orders over $25. Not the right fit? Non-personalized items can be
    returned within 30 days, as long as they're unworn and unwashed.
    Personalized pieces are final sale, since they're made just for your little one.

  • Product Info

    Every design is printed on soft, pre-shrunk cotton blends made to survive
    sticky hands, grass stains, and everything in between. Sizing runs true
    to standard kids' measurements — check our size guide on each product
    page if you're between sizes.

Support FAQs

Orders & Support

How much does shipping cost?

Shipping is free on all orders over $25. For orders under $25, the shipping rate is calculated at checkout based on your location.

Do you offer international shipping?

At this time, we only ship within the United States. We're working on
expanding our shipping options, so stay tuned for updates!

How long does shipping take?

Orders are printed and shipped within 1-2 business days. Once your order ships, you'll receive a tracking number by email so you can follow it every step of the way.

USPS Ground Advantage can take between 2-5 business days to arrive.

USPS Priority Mail can take between 1-3 business days to arrive.

Holidays may increase the time for your order to be delivered.

What is your return policy?

We accept returns within 30 days of delivery on non-personalized items, as long as they're unworn, unwashed, and in their original condition.

Because personalized items are made just for your little one, they are final sale and cannot be returned or exchanged.

How do I initiate a return?

To start a return, reach out to our support team through our Contact page with your order number and the item(s) you'd like to return. We'll walk you through the next steps and get everything sorted quickly.

What if my order arrives damaged or there is an issue with the product?

We're so sorry if that happens! Please contact us within 7 days of delivery with your order number and a photo of the issue, and we'll make it right with a replacement or refund — no need to worry about the 30 day return window in this case.

Support FAQs

Shipping & Returns

How much does shipping cost?

Shipping costs may vary depending on your location and the weight of your order. During the checkout process, you will be provided with various shipping options along with their respective costs. Choose the option that best suits your needs and budget.

Do you offer international shipping?

Yes, we offer international shipping to many countries. However, please note that international shipping times and costs may differ from domestic shipping. Make sure to review the shipping options available for your country during the checkout process.

How long does shipping take?

Shipping times can vary depending on your location and the shipping method chosen. Typically, domestic orders within [Country] are delivered within 3-5 business days. International shipping times may range from 7-14 business days, depending on the destination. Please note that these are estimated times and delays may occur due to unforeseen circumstances or customs procedures.

What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we accept returns within 30 days of the original purchase date. Please ensure that the product is unopened, unused, and in its original packaging for a successful return. Kindly refer to our Returns Policy on our website for detailed instructions on initiating a return.

How do I initiate a return?

Initiating a return is easy. Simply contact our customer support team with your order details and reason for return. Our team will guide you through the process and provide you with further instructions on returning the product. Please note that return shipping costs may be the responsibility of the customer, unless the return is due to an error on our part.

What if my order arrives damaged or there is an issue with the product?

We apologize for any inconvenience caused by a damaged or defective product. If you receive a damaged item or there is an issue with the product, please contact our customer support team immediately. We will gladly assist you in resolving the issue and arranging a replacement or refund as necessary.

Support FAQs

Product Info

Are your products organic?

Our blanks are sourced from trusted brands like Gerber, Rabbit Skins, and Gildan, known for their soft, high-quality cotton and cotton-blend fabrics.

While not all of our pieces are certified organic, they're made to be gentle on little ones' sensitive skin.

Are your products cruelty-free?

Yes — our apparel is made from cotton and cotton-blend fabrics, with no animal-derived materials used in our garments.

What sizes do you offer?

Our baby onesies (Gerber) run from 0-3 months up to 12 months. Toddler shirts and sweatshirts (Rabbit Skins and Gildan) are available in sizes 2T-4T, and our youth shirts and sweatshirts range from youth S to youth L.

Check the size guide on each product page for exact measurements, since fit can vary slightly between brands.

How should I wash and care for my graphic apparel?

To keep the print looking its best, wash inside out in cold water and tumble dry on low or hang to dry. Avoid ironing directly on the design, and skip the bleach — a little extra care goes a long way in making sure the graphic lasts wash after wash.

Is Toodleroos affiliated with Gerber?

No. Toodleroos is not affiliated with, endorsed by, or sponsored by Gerber Childrenswear. "Onesie" is a registered trademark of Gerber Childrenswear, LLC, used here descriptively to refer to a common style of baby garment.